From my experience, it’s not that difficult to develop your communication skills and become a conversationalist. However, the only thing that can hinder you from making progress is the lack of acknowledgement. To make yourself good at communicating with people, you need to keep in mind that you have to put effort to enhance your communication skills.
Now, it’s time to discuss the 9 good communication skills that will help you to excel in your career:
Ideas and thoughts presented with confidence tend to make a better impression on the people with whom you are interacting. Being confident shows your authority on the topic and makes it easy for your audience to trust your abilities.
To show your confidence in conversations, you can do things like maintaining eye contact, keeping a good body posture, and expressing gratitude. Doing all such things will help you connect with your listeners in a better way and leave a lasting impression.
Developing self-confidence is a must if you want to master the art of communication. However, there’s a very thin line between confidence and overconfidence that you never want to cross. It is quite common that people who are too confident while having a conversation, sound more loud and aggressive, consider others’ thoughts to be inferior, prove their point forcefully.
Communication always goes well when you and your audience respect each other. While you are in a conversation, you should respect the ideas and opinions of others and let them speak openly about what’s on their mind.
If you think that you are the only one who should be speaking while communicating, you are entirely wrong. As you might have heard, communication is a two-way process. If you want others to respect your thoughts, you have to respect and listen to theirs also. Forcing your thoughts on others never works in a good way and most commonly results in the failure of the whole communication process.
I strongly believe that being respectful towards your audience is the most important skill to become great at communication. People are always ready to start a conversation and listen to you.
There’s a significant difference between hearing and listening. While hearing means that you are simply receiving sound (in the form of words and sentences), listening means that you first hear and then process the words and sentences to understand their meaning.
As I’ve told earlier, communication is all about sharing and receiving information. You need to be an active listener to understand what others are saying. If you are hearing and not listening, you will not be able to understand the meaning of the message. Consequently, when you communicate with someone and if they find that you are not paying attention to what they are saying, the communication is not going to last long.
To become an active listener, you need to focus on what others are saying and ask questions to make sure that you understand things clearly.
The next important communication skill that you will always need at the workplace is emotional intelligence. It is the ability to control and utilize your emotions to make your message more compelling.
This skill not only allows you to communicate effectively but also helps you to develop cordial relationships and share your feelings with others. Sharing your emotions with others can also help you to relieve stress and stay happy.
Another aspect of being emotionally intelligent is to be able to identify the emotions of others as well. While talking with your employee or colleague, they should feel confident that you will connect with their emotional state and understand them better.
Before you start taking this skill lightly, I just want to make it clear that it’s not easy to understand the emotions of others. So, developing this skill requires both time and patience.
Tone and Volume
The tone and the volume of your voice play a crucial role in setting the right atmosphere for a productive conversation. The tone of your message has a major impact on the impression that it’s going to make on the audience. Generally, a calm and consistent tone of voice is preferred to connect better with your audience.
However, the tone can differ based on the situations. For instance, you need to talk calmly with a customer, whereas you have to make your tone more strict and authoritative when you are delegating important tasks to your team member.
Apart from the tone, the volume or the loudness of your voice also matters a lot. If your voice level is too dull, people will have difficulty in understanding what you’re saying. On the contrary, a loud voice sounds aggressive and tends to annoy the audience.
It’s important that you balance both the tone and volume of your voice to make people more comfortable communicating with you.
Honestly, feedback can be scary sometimes. But it is an essential ingredient for effective communication. Good communicators always take critical feedback in a positive way as it helps them to know the impact of their message or information.
Feedback is the response that you get from the people with whom you communicate. It allows you to know how well your messages are being interpreted by your audience. Additionally, constructive feedback clearly tells you the areas of improvement in your communication abilities.
During a conversation, you need to prompt your listeners to share their thoughts about both the information that you are sharing and the way with which you are communicating your thoughts and ideas. This will let you get useful feedback from the audience and it’ll be easier for you to recognize your strengths and weaknesses in communication.
Ready to Adapt
It’s simple, you cannot communicate with everyone the same way. It’s important that you choose different communication styles according to your audience. Before communicating with an individual or a group, you should assess what communication style is best suited to them.
Sticking to a single communication style is not going to make you able to communicate effectively with different people. Apart from the style, you also need to be able to use the right mode of communication. For instance, instant messaging and emails are good when you want to share a limited amount of information. However, these modes will not be effective when the information you are willing to share is complex and lengthy. In that case, in-person meetings, audio calls, or video conferencing will be most suited.
Before communicating, it’s crucial that you do a little research to come up with the best communication style and channels for sharing information with different people.
Communication is not only limited to verbal and written forms. Nonverbal communication also offers a great way to communicate your message effectively. Visual cues come handy during communication.
Cues like body language, facial expression, eye contact, etc. can make it easier for your audience to understand the information you present in a better way. You need to focus on non-verbal communication as most of the time your audience notices the visual cues given by you intentionally or unintentionally.
Willing to Use Latest Communication Technologies
Talking in particular about workplace communication, embracing technologies for communicating with your colleagues is a must. Today, most organizations make use of top communication tools, such as chat software, video conferencing software, etc. to help team members stay connected with each other.
The popularity of digital communication is growing rapidly and it’s important for you to be aware of all the trending communication technologies. You should be ready to adopt new ways to communicate and collaborate with your teammates.