“What is the most important thing that I need to excel in my career?”
This is probably the most common question that many of my friends, employees, and acquaintances have asked me so many times.
And pretty much all the time, when I share my answer, they seem to get surprised because my answer to this pointed question is limited to just one word – communication.
According to me, good communication skills are vital to an individual’s success in their career. Sadly, this is something that many professionals overlook and fail to develop.
You will agree with the fact that the need for communication is everywhere, be it your personal life or professional life. Especially, for growing in today’s fast-paced work environment, you cannot take your communication skills lightly. It doesn’t matter whether you are a software developer or a digital marketer, you must know how to interact and put forward your ideas among the people.
For this article, my motive is to provide you crucial information about communication and throw light on the importance of good communication skills at the workplace.
Also, later in this article, I have highlighted all the key skills that you must develop to become an expert communicator.
So, let us start with this.
Good communication skills are the abilities that assist you to become effective at sharing information with others. While some communication skills come naturally, you need to develop other essential skills to be able to leave a mark on the people with whom you converse.
Communication skills allow you to interact with people effectively and let you make your presence felt by the people present in a discussion or a meeting. In a team, being able to communicate effectively with your colleagues will help build trust, strengthen your professional relationships, boosts teamwork, develop a sense of belongingness, and help you to become more productive.
For every professional, it’s imperative to put effort into improving their communication skills. This will help them to perform better at the job and advance in their career.
As I see communication as an inevitable part of our professional life, I want to express the importance of communication in my own words:
“Without proper communication, even the greatest of ideas can easily go unnoticed, and eventually, wasted.”
To ensure that whatever information you are sharing with others is understandable and creates the desired impact, you need to adhere to the 7 C’s of communication. It doesn’t matter whether you are engaging in verbal or written communication, it is possible to communicate effectively by focusing on all the 7 major aspects of communication.
While communicating, the foremost thing that you need to ensure is to make the purpose of your message clear. The recipients of your message should clearly know why you are interacting with them. Also, the content of your message must be easy to understand and you can do this by avoiding the use of complex words.
Keeping the length of your message as short as possible is important to communicate effectively. Use of needless and excessive words will not only make your message hard to understand but will also consume more time for the recipient to interpret the information.
Whatever information you want to share needs to be both factually and grammatically correct. Sharing vague information with grammatical errors will disengage your listeners/readers. It is also possible that your message will leave a bad impression on the recipient and your credibility gets affected.
There is no point in sharing information with others that is incomplete and does not include all the important facts and figures. Communicating effectively means that your message should include everything that makes it more credible and useful. Messages with missing information can create misunderstanding and hampers the decision-making process.
Communication needs to be concrete, which simply means that you share information that is genuine and based on facts. Moreover, it is always preferable to use words that better match the context and make the message easy to understand. The concreteness in communication gives a good indication of your confidence while delivering the message and sharing information with others.
For any communication to work, it’s important to have a mutual understanding between the sender and the receiver. While conveying your message, you need to respect your audience and appreciate them for giving their valuable time to listen or read your message. It’s important that you connect with your audience by introducing humor, and let them express their thoughts about the topic under discussion.
The information you share with others should be coherent. It means that all the sections of your message should relate to each other and make sense. Coherence in communication means that you need to structure your message logically and while maintaining consistency of the language, tone, etc. Moreover, it is imperative to curate the content of your message according to the audience so that they are able to understand the information conveniently.